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19 Mar

COVID-19: Cruise Line Updates and Cancelations

Note: This post will be updated regularly with details about cruise lines cancelations and updates

Carnival Cruise Lines

March 13, 2020: Carnival Cruise Line announced today that it is pausing operations immediately across its fleet of ships based in North America and will resume them on Friday, April 10.  All ships currently at sea will continue their voyages and return to their homeports as scheduled.

The cruise line is contacting booked guests directly regarding their cruise and their options.

For refunds, it is suggested you go online (refund page) or call your travel agent. 

Seabourn

Seabourn To Pause Global Cruise Operations For 30 Days: March 13, 2020 Seabourn, announced that it will voluntarily pause global operations of its five cruise ships for 30 days, starting March 14, 2020. The decision is a voluntary response to the unpredictable circumstances evolving from the global spread of COVID-19 and in an abundance of caution.

Seabourn will be communicating these changes with all booked guests and their travel advisors.

Seabourn guests on impacted voyages will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021. For guests who do not opt to choose the 125% future cruise credit, a 100% refund of the fare paid will be reimbursed to the original form of payment.

Seabourn asks guests not to call the Reservation Call Center due to the possibility of high call volumes and the potential of long on-hold wait times. Guests and their travel advisors will be sent communications on how to manage cancellations and desired compensation. Information and instructions for requesting a refund will be available online at Seabourn.com.

Princess Cruise Lines

For refunds, cancelations and waiver information, go to the Princess site

Holland America

For refunds, cancelation and waiver information, logo on to Holland Americas’ website. For additional information about current status, the cruise line is updating its information page regularly. Click here for more info.

P&O Cruises Australia

P&O is currently on a voluntary halt of services for 30 days. For current information, updates and refund information, click here.

Costa Cruises

Costa has paused operations until at least April 3, 2020. For details, log on to their site or call your travel agent.

Norwegian Cruise Lines

As the rest, they are currently on hold and not embarking. More details can be found here.

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